FAQ
How will I get my ebook or audiobook?
Your ebooks are delivered automatically. You should get an email from BookFunnel immediately upon purchase. If the email hasn’t arrived in 5 minutes, look for it in your Spam folder -- or if you have Gmail, in your Promotions folder.
If you have more than one email address, the book will be delivered to the email address you used at checkout.
If it hasn't arrived after a bit, then email me at lee@leighanndobbsbooks.com, but not for technical help! I wouldn't be very helpful with getting the book on your device. However, the folks at bookfunnel are (and they are very nice!) so if you need technical help with your ebook or audiobook, email:
help@bookfunnel.com
You Automatically Have Your Own Book Library at BookFunnel!
Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:
Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.
How will I read my ebook?
You should be able to load your book on most devices. There will be instructions on how to do that on the download page. The easiest way is to install the Bookfunnel app on your eReader - there will be instructions for this with your download ( don't worry, it's easy!)
The Bookfunnel app works on:
Kindle Fire tablets after 2015
Kobo eReaders except Kobo Aura
Nook tablets after 2014
Apple devices= Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012); Android Tablets and Phones after Android 5.1(2013)
You can also read on your computer using Chrome or Firefox browser.
Unfortunately, the Bookfunnel App doesn't work on :
E-Ink devices including Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight and Kobo Aura.
Internet Explorer browser
Kindle Fire 1st Gen (2011)
NOOK Color (2010), NOOK Tablet (2011), NOOK HD (2012)
If you have one of these, you can simply install Chrome or Firefox on your computer, or read in the cloud on your phone, or sideload it onto your device (the Bookfunnel support team can help with this).
How do I listen to my audiobook?
Bookfunnel has an App specifically for listening to audiobooks. You can grab the Bookfunnel app or ...
Streaming your audiobook with the BookFunnel cloud player, or with DRM-free MP3 downloads.
You can also listen to the MP3 files on your computer or on any MP3 playing device, or simply stream to your browser!
BookFunnel Help Page for ebooks and audiobooks
Find help here https://getbookfunnel.com/
What payment methods do you accept?
PayPal, Shopify’s own ShopPay, credit cards, Google Pay, Apple Pay.